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Postgraduate Research Handbook

IT Support

IT Support

The University IT account you get as a registered student provides an email account, personal data storage space, access to the University and Eduroam wireless networks, and a printing account. You will also be able to use the PCs provided in the many open access clusters, including those in the University Library.

Alliance MBS provides hot desk PCs to be shared with other research students in the School in your 1st year of study, and then a specific PC for you to use in Year 2 onwards.

IT support is available at walk up service desks in the University Library and the Joule Library, and via the on line knowledge base which provides answers to commonly asked questions and by telephone on 0161-306 5544 (internal x65544). 

The University provides an extensive portfolio of software including bibliographic, qualitative analysis, and statistical software and many subject specialist applications.

If you require higher computing power for your work, an account on one of the Compute Intensive Facilities can be arranged. Additional personal storage space and shared storage can be made available.

The MyManchester portal brings together access to many of these services and other University facilities. Many of the services can be used online from off campus.

The iManchester app provides access to a large amount of University information on your mobile phone. More information on this and the other IT services mentioned can be found on Student IT Services. Full details are available in the service catalogue.

IMPORTANT NOTE: ACCESS TO YOUR IT ACCOUNT

Students have access to IT facilities including email and personal storage space during the prescribed period of their programme, the submission pending period and the time leading up to and including their PhD examination. Access to these facilities is terminated on the date of graduation. We therefore advise students to ensure all data and files they wish to retain beyond the date of their graduation is safely transferred ahead of that date to prevent loss of work.